Sunday, June 12, 2011

Do you know how Noah’s Ark came about?


s-120 wooden Noah's ark
What is the story behind Noah’s Ark?


In the old testament, Noah was inspired to build an Ark to save his family and a troop of animals to shelter him from the floods…..
It is amazing after so many generations and hundreds of year later, our children are still playing with Noah’s Ark.
Quite a few parents, choose to have a Noah’s Ark Theme when decorating their children’s room. You find it on Doona Covers, wall paper and wall art, curtains and prints.


Do you know of anyone that has done so?
In my store I offer this gorgeous Wooden Noah’s Ark which also comes with:
  • 2 dolls
  • 20 animals
It has 2 levels where one can play…and also have windows where kids can put their hands in to play with the animals. I also offer a great opportunity for those Noah’s Ark Lovers  to have a Personalized Ceramic Plate with a Noah's Ark Design


Noah's Ark Plate Name Noah's ark plate

  • I can personalize it with any message of your choice.
  • A great addition to an child's room
  • A keepsake to treasure for many years to come…
  • Dishwasher Safe
These gorgeous 2 products…are on top of the list as a Christening or a Baby Gift. On mentioning animals and the ark…if you are looking for a lovely Wooden Zoo set…this is so cool

zoo set350

There are 41 pieces in the set. For a little bit of more fun…this Jungle Hand puppet would do the trick…

jungle glove puppet 350




A lot of animal stories can be told with this one…. I think by now you will be thinking Ark’s and animals, but which child does not like playing with animals or read books with animal stories?

I hope I have challenged your imagination…….




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Saturday, June 11, 2011

Personalized Keepsakes for your your Baby or Christening Gift….


Personalized Keepsakes for your Baby, Christening or Baptismal Gift….
regalo personalizzato battesimo,personalisierte Taufe Geschenk, gepersonaliseerde doop cadeau, spersonalizowanych dar Chrzciny, regalo de bautizo personalizada


baby plate psotcard 

Your choice…
  • 5 designs to choose from
  • 3 different colour range
  • personalized with name & birth details
  • a choice of message at the back

Where can you order these…..
Well ….just follow these dots……..and press here….follow the prompts and viola.....1 to 2 weeks later you will receive this wonderful keepsake to give to someone special or for you to enjoy for many years to come.
That wasn’t very hard was it?


Can I order one and send it direct to the person that I want to give the gift to?
Yes we can arrange that.


I would like to organize this as a gift, but the Baby is not born yet, What do you suggest?
We do have gift vouchers in store, which we can send you to give as a gift…and then the recipient, can place the order with the voucher you have given them.


Would you be able to organize a Baby Gift Hamper?
Yes we are quite happy to do that. We do not restrict you to what comes in the hamper…just choose the products that you would like us to combine together as a hamper and we will organize that for you.


Please feel free to discuss any requests that you might have…….





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About Marthese
Marthese is the face behind:


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Friday, June 10, 2011

Are you after a Personalized Mug with a difference?


I create for you a Personalized Mug for you to enjoy or to give to someone Special……………


These are some of my latest creations…..All mugs are fine bone chinadishwasher safe…and created to your personal needs…Check it out here. 
You can be Romantic, you can be Quirky, you can be Traditional...that is up to you....


mug 1
  DSCF4312

personlaized mugs names
  mug 3


mug 2


DSCF4285


Mug 4

Challenge me…I am always looking for one……

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Thursday, June 9, 2011

Are we ready for the this Special Today?


Who is going to enjoy this Special today….keep reading…


free shipping


Randomly drawn every Wednesday night and shouted on Face Book Page, followed by a blog post Thursday morning…..




  1. VIC
  2. NSW
  3. ACT
  4. WA
  5. TAS
  6. NT
  7. QLD
  8. SA
Spend $90.00 and over TODAY on My On Line Gift Shop and shipping is free (regular mail ~~ extra to register or for express post)! This is for Thursday June 9th only. Simply enter "FABKJUN9" in comment box on checkout and Invoice will be amended. P.S. this does not apply to items already on Special or with any other offers or vouchers! Check out our specials offers on Facebook, Wednesday night, followed by blog post every Thursday morning.


Romantic Flair Original  Specials

And the lucky number drawn by random org. is No 8. which is South Australia….


Okay South Australians take this opportunity…..you never know if your turn will come up any time sooner…..Smile


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Wednesday, June 8, 2011

What does customer service means to you?


Hello…..how can I help you…..? Why is customer service important to you?


 
Customer service is on top of the list for me in the way I run my business. There is nothing like giving, old fashioned service, that is why I like being a small business, meeting my customers & discuss their requests on a one to one basis,  obviously the ones that I deal on line with, I do not always have the opportunity to meet them face to face, but I always endeavor to give them my best service. For this simple reason I have installed a chat bar on my store and blog, so I will make it easier for the customer to communicate and ask any questions that he or she might have.

Points to consider to achieve Top Customer Service:
  • Great people nicely, make them feel important. I think we all like that….
  • Listen…and show them that you are really interested in what they have to say.
  • Depending your business, or service that you offer, make sure you have some sort of guidelines of how you operate….sometimes due to individual circumstances you might go a step forward to try and help someone.
  • Be proud and enthusiastic as to what you offer, because this will flow on to your customers.
  • Do not take it on your customers if things are not going your way or having a bad day…..!
  • Do not make promises that you cannot deliver, it is better to be honest than letting people down.
  • If something goes wrong, try and solve the issue in a professional way.
  • Try and follow your transaction if you can, asking for feedback…or a review, some might not be willing to do it, but I am sure in their heart of heart , they think of how caring  and professional you are. I also believe that feedback..will help you to improve on what perhaps you might be lacking.
  • I believe that the reason small business survive, when they are constantly competing with big companies…is because we offer great customer service, we are the people behind the business, we are always there with a smile and ready to help.
  • Good customer service translate into repeat business.
Personally, some products I do myself which I am proud of and I always try and do my best to accommodate my customers, some of my other products, I source out, but in doing so, I make sure that my suppliers  offer a good customer service…as this will flow on to my customers…..


My motto...."I want my customers to be so satisfied & excited with their purchases & service that they will spread the word...!”


How do you feel about customer service….Have you came across any situations that perhaps you might want to share….?

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